Real Families · Real Experiences · Real Insights
See what families really experience at your venue — from arrival to goodbye.
What We Do
From all backgrounds and abilities — our tester families reflect the full spectrum of your real visitors.
Parking, tickets, food, facilities, and staff — every touchpoint of the family visit is assessed and recorded.
Short family-recorded video clips paired with a professional PDF report — clear, honest, and actionable.
Top-scoring venues earn the "Mystery Family Approved" badge — a mark families can trust.
The Mystery Family report helped us improve accessibility and our guest satisfaction has gone up instantly!— Attraction Manager, UK Theme Park
Ready to find out?
Join the venues already improving their family experience with honest, independent feedback from real families.
Book Your First Audit Today